Accor Plus Terms and Conditions

1. You will receive a Welcome email within 1-2 business days which will provide your unique Accor Plus membership number.
2. Be sure to follow the steps on the Welcome email to activate your membership.
3. You will be able to download your digital membership card after activating your membership.
4. Your physical Accor Plus membership card may take up to 2-3 weeks to arrive 


Select the Terms & Conditions that apply to your Membership: 

Online Membership Terms & Conditions 
(click here if you have joined Accor Plus online)

Telesales Membership Terms & Conditions 
(click here if you have joined Accor Plus on the phone)


Accor Plus Country Head Offices

Australia: Level 3, 110 Walker Street, North Sydney, NSW 2060, Australia

China: Room 501-504, 5F, Chunshenjiang Bldg, No.400, Middle Zhejiang Rd, Shanghai 200001, P.R.C. China 

Fiji: Novotel Nadi, Mamaka Hill, Nadi, Fiji

Hong Kong: Flat 2804 Tower A, Victoria Plaza, No. 103, Ti Yu Xi Road, Tian He District, Guangzhou, China

Indonesia: Mayapada Tower II, 7th Floor Jl. Jendral Sudirman Kav 27, Jakarta 12920, Indonesia

India: Unit 404,  Level 4, Tower A, Unitech Cyber Park, Sector 39, Gurgaon 122001, Haryana, India

Malaysia: Office Suite 19-13-3, Level 13, UOA Centre, No 19, Jalan Pinang, 50450 Kuala Lumpur, Malaysia

New Zealand: Level 5, Swanson House, 12-26 Swanston Street, Auckland 1010

Philippines: Sofitel Philippine Plaza Manila, CCP Complex, Roxas Blvd, Pasay City 1300  Philippines

Singapore: 1 Wallich Street, Level 17-01A, Guoco Tower Singapore 07888

Thailand: 11/1 AIA Sathorn Tower, 17th Floor Unit no.1704, South Sathorn Road, Yannawa, Sathorn, Bangkok 10120, Thailand

Vietnam: 28 Nguyen Thi Dieu str., Dist.3, Ho Chi Minh City, Vietnam